Body language can be effective when indicating to the person
speaking that you’re engaged and are interested. This was set into this task
when being, creating the dummy document and explaining to them the step by step
process to be able to create a graph; visualising myself explaining how to create
the graph and when asked the FAQs including hand gestures and eye contact.
Besides the explanation, during the presentation, which will be a big part of
task 1 of this current assignment eye contact is key, as the audience feels
that the words are directed to them, motivating them to engage.
Body language is a good interpersonal skill, since it’s an
indirect form of communication, which sometimes may be more effective than the
standard oral communication. Additionally, it is an efficient way to explain
the technical information without having to use much verbal communication, as throughout
our lifetime we have the ability to interpret different body languages, despite
sometimes having a negative effect on a given situation, for example in regards
to my explanation, my audience may
misinterpret my actions therefore causing misunderstandingRC1 .
Also, it becomes difficult when cultural
differences have different perceptions body language, for example within
society it is seen as rude to point fingers at someone, where as in other
culture it is seen as normal. Therefore we need to be considerate, hence follow
the rules of the country we live in and try to adapt.
Body language is a skill, where I do believe improvements
are needed, to seem more engaged to use my hands more often to show my
non-technical audience (family member) the different information I intend to
show, meaning they are more aware of what I am talking about. Through these
improvements, that I will learn and develop, will benefit me now and in the future
whether it’s at university, during presentation or in a workplace, at a formal meeting,
as others and myself see me as professional and interested.
Furthermore, active engagement leads to an effective
communication between me and the family member as I was able to interact with
them in a way where we understood what we were saying, portrayed through a
simple nod, for example when they didn’t understand what the different drives meant
I was able to thoroughly explain to her their purpose.
Active engagement is an interpersonal skill which makes a
conversation become me and the other person fluent and beneficial. This is
because it encourages us both to interact more and ask questions when
necessary, alongside this it shows the other person and me that we are interested
and are willing to elaborate more. However, people say see this as deceiving as
a simply nod or smile may seem we’re engaged when in reality we aren’t. Yet
again this could help in future situations as it enables me to understand when
the person I am talking to is interested. Additionally, useful when interacting
with others in the workplace and the use of these skills can avoid
misunderstanding, benefiting our work as we become more successful as a team.
Moreover, emotionsRC2 MM3 are
a very effective interpersonal skill used within this context and others. Being able to express your feeling is very
important as you are able present how you feel without the need for verbal
language. This is embedded into our everyday day lives whether it’s through
social media when sending a message to a friend with an emoji or in a one to
one conversation showing different facial expressions depending on whether you’re
surprised, sad etc… Once again, a skill used when giving the technical
information to the non-technical individual, for instance when they pulled a
confused face, implying that didn’t understand what I was explaining, therefore
I was able to stop and explain to them again. Alongside the conversation I had,
I use this day to day when interacting with friends showing different facial expression,
hence through my expressions they understand how I feel.
I agree that in the ideal world it is good to be able to
express your feelings. However, how far shall we go? How to express our feeling
in order to not hurt someone else, especially at work? For example, if you get
annoyed, you can’t shout at a person despite felling like that. Laughing out
loud is a good way to express your feelings, but might disturb other people
when they need to concentrate in an office. It is all about the culture of the
environment and most6 importantly using your common sense to know when it’s
necessary to do certain things. Having the right balance, using diplomacy and
being sensitive to others are the keys of good work relationship.
A strength for the use of emotions is that it is a source of
indirect interaction between individuals, forming bonds with colleagues at work
or a friend, as it enables fluent communication thorough facial expressions. Debatable
though, as these emotions can be misinterpreted causing problems, e.g. when
communicating with my family member I may have made a facial expression which
seemed as though I don’t understand what they are she is sayingRC4 .
A useful skill that I can use in later situations learning that I should not
use any type of emotion e.g. emoji, when sending a formal letter as it can be
seen as unprofessional and can be misunderstood. Although it may be effective
when sending informal messages to friends.
On the other hand, written communication was key to avoid
any communication barriers, as it can confuse the other person, especially when
explaining to them technical information and they are considered a non-technical
person and you may also come across as unprofessional as it may seem as though you’re
unsure of what you’re attempting to explain. To avoid any future mistakes, you
can use spell check to seem more literate, which is vital within work to be perceived
Additionally, note taking was a dynamic to ensure that all the information I gathered
was correct so I don’t present my family member with the wrong information, and
to avoid missing any relevant information. Alongside this, I proof read my work
to ensure the criteria set is covered.
it is challenging as different cultures have different perception about body
language but sill we can draw some common rules. For instance, pointing a
finger at someone’s face is too rude in our society. Apparently, in other
societies it is quite usual. However, we need to follow what the cultures of
the country that we live/work.
agree that in the ideal world it is good to be able to express your feelings.
However, how far shall we go? How to express our feeling in order to not hurt
someone else, especially at a work? For instance, if you get annoyed, you can’t
shout at a person despite felling like that. Also, shedding tears is not
recommendable. Laughing loud is brilliant but might disturb other people when they
need to concentrate in an office. It is all about the culture of the
place/environment and common sense. Having the right balance, using diplomacy
and being sensitive to others are the keys of good work relationship.