Operations are the work of managing the inner workings of your business, so it runs as efficiently as possible. Whether you make products, sell products, or provide services, every small business owner has to oversee the design and management of behind-the-scenes work. There are four roles of management that span across all industries which are planning, organizing, leading, and controlling.Operation Management is the design, execution, and control of operations that convert resources into desired goods and services and implement a company’s business strategy. Operation Management is one of the three major functions of any organization, and it’s integrally related to all the other business functions. We study Operation Management because we want to know how goods and services are produced, to understand what operations managers do, it is such a costly part of an organization. Operation Managers does: Continually learn and adapt to the business to global and environmental changes, Create a high-performance workplace, Determine Schedules, Build quality into goods, services, and processes, Exploit technology to improve productivity, Help businesses to do more with less.Operations management refers to the administration of business practices to create the greatest level of efficiency possible within a business. Operations management is concerned with converting materials and labor into goods and services as efficiently as possible to maximize the profit of a business.Many service jobs are closely related to operations like Financial services, Marketing services, Accounting services, Information services. The benefits of effective Operations Management are Continually improving performance factors, Reduced inventory, Reduced time-to-market, Increased flexibility, Quality improvement, etc. Operations managers play a leading role in managing both raw materials and personnel.